Updated October 2026
You have booked a transfer and wonder where your driver will be waiting? Here is how meet and greet works at the two main Paris airports.
The day before or on the day of travel you receive your driver's name and phone number. Keep your phone on when you land: your driver may call or message you on WhatsApp. Your booking tracking link remains available at all times.
CDG has three terminals: Terminal 1, Terminal 2 (split into halls 2A to 2G) and Terminal 3. Your driver waits in the arrivals hall of your terminal, just after baggage claim and customs. If you wish, they can greet you with a name sign, available as an option for €5. Give your flight number when booking: your terminal and actual arrival time depend on it.
Orly's terminals are now numbered 1 to 4. Your driver waits in the arrivals hall of your terminal, at the exit of the baggage area. A name sign is available as an option for €5.
Your driver tracks your flight in real time and adjusts at no extra cost. The included waiting time starts from your actual landing, giving you time to collect your bags.
Stay in the arrivals hall, call the number you received or send a WhatsApp message. Avoid leaving the terminal: your driver will come to you.